Outsource SaaS Marketing

Shiyam Sunder
|
September 3, 2024
Outsource SaaS Marketing

Contents

Key Takeaways

The SaaS landscape is fiercely competitive; hence standing out with an effective marketing strategy is paramount. However, not every SaaS company has the resources to build an in-house marketing team. This is where outsourcing SaaS marketing comes into play. 

Outsourcing SaaS marketing involves partnering with a specialized agency to handle various marketing activities, such as content creation, lead generation, social media management, and email marketing.

But why are SaaS companies increasingly turning to agencies for their marketing needs, and what should you consider when doing so? This article delves into these questions, providing a comprehensive guide to outsourcing SaaS marketing.

Why SaaS Companies are Outsourcing SaaS Marketing to Agencies

Let’s have a look at why SaaS companies are outsourcing SaaS marketing to agencies instead of hiring an in-house team.

In-House Outsourced
Cost Effectiveness Having an in house team comes with significant costs—employer taxes, sick pay, annual leave, equipment, overtime, and even the small things like endless teabags.

While they're on a fixed annual salary, there's no assurance that your projects will be delivered cost-effectively.

Generally, agencies are more cost-effective, as you pay for services as needed, without the overhead costs associated with full-time employees (salaries, benefits, office space). Plus, the marketing agencies bear all the charges for any required tools themselves.
Expertise and Skill Set Offers more control but may lack the diverse skill set and specialized expertise found in agencies, especially in niche areas. Marketing agencies give you access to a full range of specialties, ready whenever you need them—from PPC and SEO to web design, content marketing, email campaigns, and more.

For example, a SaaS SEO agency like TripleDart has the expertise to improve your search engine rankings, drive organic traffic, and generate high-quality leads—something that might be challenging for an in-house team to achieve without extensive experience and tools.

Scalability In-house teams are less scalable. Expanding or reducing the team involves hiring or layoffs, which can be time-consuming and costly. Marketing agencies are highly scalable. You can easily adjust the level of service to match your needs, whether ramping up for a product launch or scaling down during slower periods.
Focus & Flexibility It offers direct control but can limit flexibility and creativity, especially when the team is focused solely on internal tasks.

Working within a 9-to-5 schedule with a heavy workload makes it difficult to be responsive or adapt quickly. If your budget shrinks, permanent staff can also be a challenge when trying to scale back.

Frees up your internal team to focus on core business activities while bringing fresh perspectives and flexible strategies.

Whether it's a sudden industry change, a holiday campaign, or adapting to Google’s latest algorithm update, an outsourced team can quickly respond and scale efforts as needed.

You gain the flexibility to ramp up or down and pause projects to control spending, ensuring complete adaptability.

Benefits of Outsourcing SaaS Marketing Strategy

If you are at a point where you don’t know if you should hire more in-house marketers or outsource marketing, in any given case, the benefits of outsourcing the SaaS marketing strategy are significant. 

Improved Brand Awareness

The first and most significant benefit has to be the potential for improved brand awareness. Potential marketing agencies have the expertise and resources to strategize and execute comprehensive marketing campaigns that can significantly boost your brand’s visibility. Whether through content marketing, SEO, social media, or paid advertising, an agency can help you reach a wider audience and establish your brand as a leader in the industry.

For example, consistent publishing of optimized and high-quality SaaS blogs can enhance your chances of ranking higher in Google search results. A higher ranking boosts click-through rates and increases visibility.

Strategic marketing by a SaaS content marketing agency can position your SaaS business as an authority in your niche, drive organic traffic to your website, and elevate your brand’s credibility.

Lead Generation

Companies with effective SaaS lead generation strategies have at least 133% more revenue than those without a well-defined strategy. 

Agencies are well-versed in lead generation techniques such as SEO, PPC, content marketing, advertising and inbound marketing, which can help you generate high-quality leads that are more likely to convert into paying customers.

TripleDart’s lead generation services are designed to attract, nurture, and convert prospects into loyal customers, ensuring a steady stream of new business.

Increased ROI

A marketing agency would have deep expertise in strategies that work for B2B SaaS products. A B2B SEO agency brings specialized strategies, creates content tailoring the target market, and drives sustainable organic growth. They optimize your budget by improving search rankings, increasing ROI, and building your brand's authority, all while offering a more cost-effective solution than an in-house team.

Staying Ahead of the Curve

Outsourcing your marketing to an agency with expertise in SaaS marketing strategies can help you stay ahead of the curve since they ensure that the strategies are up-to-date with the latest trends. They have access to the latest industry insights and best practices. Agencies have a deep understanding of market dynamics and can adapt your marketing strategies to capitalize on emerging opportunities.

Access to Advanced Tools & Technologies

Agencies have access to the latest marketing tools and technologies that can enhance your marketing efforts. These tools can help you automate tasks, analyze data, and optimize your campaigns for better results. These tools can be expensive for a single company to acquire. Hence, it can be particularly beneficial for SaaS companies with limited in-house resources.

Fresh Perspectives

An external B2B SaaS marketing agency can bring a fresh perspective to your marketing efforts. They have diverse experience working with various clients and can offer innovative ideas and strategies that you might not have considered internally. This can help you break out of your comfort zone and explore new marketing opportunities.

Faster Time-to-Market

Agencies have the processes and resources in place, which allows them to execute marketing strategies quickly and efficiently. It can be a significant advantage for you if you’re a SaaS company looking to launch new products or enter new markets.

If you’re planning a product launch, an agency with experience in SaaS inbound marketing can help you develop and execute a go-to-market strategy that reaches your target audience quickly and effectively.

Global Reach

If you're looking to expand your SaaS business into new markets, outsourcing marketing can be a valuable asset. Agencies with international experience can help you navigate cultural differences, understand local market dynamics, and develop effective marketing strategies for global audiences. This enables them to create tailor-made content for different languages and regions to make it accessible and relevant to a global audience.

Factors to Consider While Outsourcing SaaS Content Marketing

Here are 7 factors that you should consider while Outsourcing SaaS content marketing:

Agency Expertise in SaaS

Ensure the agency understands the nuances of SaaS marketing. Review their case studies, client testimonials, and industry knowledge.

An agency that has successfully executed SaaS content marketing campaigns for many SaaS companies will be better equipped to understand your specific needs and develop strategies that drive results.

Service Offerings

Some agencies specialize in specific areas, such as SEO or PPC, while others offer comprehensive marketing services. So, assess the range of services offered by the agency. Choose an agency that can provide the services you need. 

Communication and Transparency

Can you work with an agency if you can’t trust that they will keep you informed about progress, challenges, and results and be transparent? No, right? Therefore, look for agencies that provide detailed monthly reports on campaign performance, along with regular check-ins, and maintain open lines of communication.

Alignment with Business Goals

Ensure the agency’s strategies align with your company's long-term goals. If your goal is to increase market share in a specific region, the agency should develop strategies that focus on targeted lead generation and brand awareness in that area.

Cost of Outsourcing SaaS Marketing

When planning your marketing budget, it's important to recognize that different stages of your SaaS growth will require different resources—early branding, positioning, and later, expert-driven channel programs. 

To know how much marketing agencies charge for different services in 2024, and get a final estimate tailored to your specific needs, you must consider factors like the scope of services, the agency's expertise, and your marketing goals.

Break down costs in detail, including retainer fees, project-based pricing, and potential hidden costs. Understand potential agencies' cost structures and ensure they can deliver within your financial parameters.

Cultural Fit

Everyone has different working styles and values. Ensuring that the agency's working style and values align with your company culture can lead to better collaboration and a more successful partnership.

Scalability

A growing business also needs growing marketing strategies. Ensure the agency you choose has the capacity to scale its services in line with your growth. This can include the ability to handle increased workloads, manage larger budgets, and deliver more complex campaigns.

Challenges in Outsourcing Marketing Strategy

Outsourcing marketing strategy also comes with a fair share of challenges. So here are some pitfalls to be aware of: 

Finding the Right Agency

Now, this is a critical challenge! Finding an agency that truly understands your product and market isn’t easy. Picking the wrong agency can hinder your growth, costing you valuable time, money, and resources. 

So, do thorough research and due diligence and find an agency that has product knowledge and customer understanding and aligns with your values. 

Loss of Control

Relying on an agency means that your marketing efforts are in someone else’s hands. But if you establish clear guidelines and maintain regular communication with the agency, it will help you ensure that your vision is actually represented.  

Communication Barriers

Since it is an external team, it can lead to misunderstandings if communication is not managed effectively, especially with agencies in different time zones or if there are language differences. 

You can set clear communication protocols and regular check-ins to minimize these barriers. 

Quality Control

Another major concern about outsourcing is the risk of lower quality compared to your in-house team. To ensure high standards, carefully review potential agencies, set clear expectations, provide necessary resources, and maintain regular communication and feedback to keep their work up to your standards.

Brand Alignment

Working with agencies can sometimes lead to a disconnect in brand messaging and voice. To maintain brand consistency, create an integrated marketing communication document that gives the agencies all the brand information, which helps them maintain uniform product messaging across all platforms.

TripleDart: Your Trusted SaaS Outsourced Marketing Team

TripleDart is a SaaS Content Marketing Agency with a focus on creating high-quality content that helps you attract your ideal buyers. TripleDart’s proven track record includes over 2 million words written, more than 1,000 form fills per month, and substantial organic traffic generation.

Our comprehensive approach—ranging from research and ideation to writing—ensures that your content strategy is both effective and aligned with your business goals.

TripleDart offers a wide range of services tailored to SaaS companies, including: 

SaaS SEO: Improving the visibility of your SaaS website. 

SaaS Content Marketing: Create compelling content that resonates with your audience.

PPC Management: Optimize your pay-per-click campaigns for maximum ROI.

Lead Generation: Attract and convert high-quality leads.

SaaS Marketing Strategy: Develop comprehensive marketing strategies to drive growth.

SaaS Inbound Marketing: Implement inbound marketing tactics to attract and engage prospects.

TripleDart has helped 100+ SaaS businesses in reach their marketing goals, and the next can be you. Are you ready to take your SaaS marketing to the next level? Contact TripleDart today to book a consultation call and learn more about our services and how we can help you achieve your marketing goals.

Shiyam Sunder
Shiyam Sunder
Shiyam is a Demand Generation marketer and Growth Advisor with a passion for numbers and scientific methods. As the Founder of TripleDart, he specializes in building scalable demand generation programs for SaaS businesses. With over 9 years of experience in B2B SaaS, Shiyam has a proven track record of helping more than 50 SaaS companies optimize their customer acquisition models, develop demand generation playbooks, and drive growth.

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